Legal Information
Privacy Policy
This Privacy Policy explains how VD Luxury Maisonettes collects, uses, stores, and protects your personal data when you visit our website, stay at our accommodation, or otherwise interact with us.
In accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR) and applicable data protection laws, this Privacy Policy explains what personal data we collect, the purposes for which we use it, how long we retain it, and your rights in relation to that data.
When this Privacy Policy refers to 'we', 'us', or 'our', it refers to VD Luxury Maisonettes, which acts as the Data Controller of the personal data collected through our website and services.
We encourage you to read this Privacy Policy carefully together with any other privacy notices or information we may provide from time to time, so that you have a complete understanding of how and why we process your personal data.
We are committed to processing your personal data lawfully, fairly, and transparently, while implementing appropriate technical and organizational measures to protect it against unauthorized access, loss, alteration, or destruction.
This website is not intended for children, and we do not knowingly collect personal data relating to minors. If we become aware that personal data of a child has been collected without the necessary parental or legal consent, we will take appropriate steps to delete such information.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Types of Personal Data We Collect
Depending on how you interact with our website and services, we may collect the following categories of personal data:
Identity Data: Full name and other identification details that you choose to provide to us.
Contact Data: Email address, telephone number, and any other contact information that you voluntarily provide.
Booking and Accommodation Data: Arrival and departure dates, accommodation preferences, and information related to your requests or reservations.
Technical Data: IP address, browser type and version, device type, operating system, and information regarding your use of our website.
Communication Data: The content of messages, inquiries, or requests that you send to us through contact forms, email, or other communication channels.
We do not collect special categories of personal data (sensitive personal data), such as information concerning health, religious or political beliefs, ethnic origin, or other data subject to enhanced protection, unless required by law or voluntarily provided by you in connection with a specific request.
How We Collect Personal Data
We collect personal data in different ways, depending on how you communicate or interact with us.
Directly from you: When you contact us by phone, email, WhatsApp, contact form, or any other communication channel, you may provide us with personal data such as your name, email address, telephone number, and preferred dates.
During the booking or stay process: When you request information, make a reservation, or stay at our accommodation, we may collect information necessary to manage your booking and provide our services.
In person at the accommodation: You may provide personal data to us in person during your arrival, stay, or departure.
Remotely: We may collect personal data when you communicate with us remotely, such as by email, telephone, WhatsApp, or other digital communication channels.
Automatically through the website: When you browse our website, certain technical data may be collected, such as your IP address, device type, browser, and website usage information.
Use of Personal Data
We use your personal data to provide and manage our services, communicate with you, handle inquiries and reservations, improve the user experience of our website, and comply with applicable legal and regulatory obligations.
The personal data we collect is used solely for the purposes for which it was provided and is not processed in a manner incompatible with those purposes.
Where required by law, we obtain your consent before processing specific categories of data or sending relevant communications.
Legal Basis for Processing Personal Data
We process your personal data only where there is a lawful basis under the General Data Protection Regulation (GDPR).
These lawful bases include the performance of a contract or taking steps at your request prior to entering into a contract, compliance with legal obligations, the pursuit of our legitimate interests, and, where required, your consent.
You may withdraw your consent at any time without affecting the lawfulness of processing carried out before such withdrawal.
Disclosure of Personal Data
We may share personal data with trusted service providers and partners who assist us in operating our website, communicating with customers, and managing our services.
We may also disclose personal data where required by law or by competent public and regulatory authorities.
We do not sell, rent, or otherwise disclose personal data to third parties for commercial purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction.
Access to personal data is restricted to individuals who have a legitimate business need to process it.
While we take reasonable steps to safeguard your information, no method of transmission over the internet or electronic storage can guarantee absolute security.
Data Retention Period
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.
When personal data is no longer required, it is securely deleted or anonymized.
User Rights Regarding Personal Data
You have the right to access your personal data, rectify inaccurate information, request erasure, restrict processing, object to processing, and request data portability where applicable under law.
You also have the right to withdraw any consent you have previously provided at any time.
We will make every reasonable effort to respond to your requests within the time limits established by applicable law.
Terms of Use
Welcome to the VD Luxury Maisonettes website. Access to and use of this website is subject to your acceptance of these Terms of Use. If you do not agree with any of these terms, please refrain from using the website.
This website provides information regarding the services and accommodation offered by VD Luxury Maisonettes. All information is provided for informational purposes only and may be modified without prior notice.
We make every reasonable effort to ensure that the content of this website is accurate and up to date. However, we do not guarantee that all information is complete, accurate, or free from errors.
All content available on this website, including text, photographs, logos, graphics, and other materials, is the intellectual property of VD Luxury Maisonettes or its lawful owners and is protected by applicable intellectual property laws.
The copying, reproduction, distribution, modification, or exploitation of any website content without prior written permission is prohibited.
This website may contain links to third-party websites. Such links are provided solely for user convenience and do not imply endorsement of, or responsibility for, the content or practices of those websites.
To the fullest extent permitted by law, VD Luxury Maisonettes shall not be liable for any direct or indirect damages arising from the use of, or inability to use, this website.
We reserve the right to modify these Terms of Use at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the updated terms.
These Terms of Use are governed by the laws of Greece. Any dispute arising from or relating to the use of this website shall be subject to the jurisdiction of the courts of Greece.